Your hands are busy, not at a desk. Every part of Solvoy is designed for med spas and clinics that can't stop mid-treatment to answer the phone.
Nights, weekends, holidays, and while your front desk is with a client. Your line is never left ringing and callers never hear voicemail.
Caller name, treatment of interest, notes, and a callback number land on your phone seconds after the call ends.
Solvoy offers your real availability and puts the consultation on the calendar while the caller is still on the line.
A calm, natural voice trained on your treatments, service area, and pricing basics — not a robotic phone tree.
Swelling after treatment at 9pm? Solvoy flags the concern and rings you directly instead of quietly taking a message.
Hours, service area, pricing, and how to prepare for a treatment — handled without you picking up.
Take English and Spanish calls on the same number so you never lose a client to a language barrier.
Forward your existing number and you're done. No hardware, no new app, nothing for your front desk to learn.
Solvoy listens to the whole conversation, picks up on the problem and the caller's tone, and tags every summary so you know at a glance which callbacks can wait and which one needs you right now.
Low
Pricing questions, gift card enquiries, or someone happy to wait. Call back when you finish with your client.
Medium
An appointment this week — a new patient consult, a touch-up, a skincare question. Worth a callback on your next break.
High / Urgent
Swelling, an unusual reaction, a same-day concern after treatment. The kind of call you want to return before it becomes a review.
Messages
Today
Karen Phillips (562) 441-0198
Swelling two days after lip filler. Asks if it's normal and wants a callback before tomorrow's appointment.
Marissa Coyle (213) 900-4482
Wants a Botox consultation this week. New patient, prefers late afternoons.
Andy Clarke (714) 552-0117
Asking about a custom facial package and the monthly membership price.
Book a free 15-minute setup call and we'll walk you through exactly how Solvoy would handle your calls.